News

Danville town websites unavailable after server crash

Officials hope to have main site back up by week's end, with Shop Danville First and Danville Improvements sites to follow

Three town-maintained websites are currently unavailable because of a server failure that occurred Tuesday evening.

The main town of Danville website won't be reactivated for at least the next couple days, and the Shop Danville First and Danville Improvements sites will become functional sometime thereafter, according to Geoff Gillette, town public information coordinator.

"I know (information technology workers) are trying to get it up as soon as humanly possible," Gillette said, adding that the timetables for all three sites remain in flux.

While the websites are down, people can still obtain information from town officials via phone, email, social media and the Danville Connect mobile app.

The server failure, which hit for unknown reasons around 6 p.m. Tuesday, has prompted the town to push up its timeline for rolling out new mobile platforms for its websites, according to Gillette.

As a result, the main town site will be presented under the new platform when it is reactivated in the coming days, he said.

It would take town IT personnel about the same amount of time to reactivate the website in the new platform right now as it would for them to switch the site back on under old platform this week and then transition to the new system in a month, Gillette added.

If Internet users visit the main town website in the meantime, they will see a disclaimer indicating the site is "down for maintenance and will return as soon as possible." Officials have posted four links on the site, which people can use to obtain information about employment opportunities, online building permits, recreation classes and Danville Connect.

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