The 10-1/2-foot truck became jammed under the nine-foot ceiling of the bank and she came to a grinding halt. Both dimensions were clearly marked, said police.
The "shortcut" resulted in a delay of several hours, as she waited for Public Storage in San Ramon, where she'd rented the truck, to arrive to let air out of the tires and tow the truck forward, said Sgt. Kevin Daley of the Danville Police Department.
No one reported the incident to the police but Officer Michael Carson was driving by and noticed the mishap. He stopped and reported back to the station.
"She was a little distraught," said Daley, who was the sergeant on duty and went to observe the scene firsthand.
He said the driver checked out the inside of the truck, entering through the back, and it appeared undamaged. The bank had a chunk of stucco knocked off and scratches on the ceiling.
Luckily, Daley said, when she'd rented the truck a few hours earlier, she had also taken out the insurance.
"I've seen trucks stuck on roads underneath freeways and in bank overpasses," said Daley. "I used to work by Sunvalley Mall and I've seen them stuck there several times. Every time they'd do the same thing - let the air out of the tires."
The US Bank manager said the drive-through window has been closed for a number of years.