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Comcast closing California call centers, including Livermore's, due to state's high cost of doing business here

Original post made on Sep 27, 2012

Comcast will close its three call centers in California before Christmas and move the 1,000 jobs to Oregon, Washington and Colorado. One of the centers is in Livermore.

Read the full story here Web Link posted Wednesday, September 26, 2012, 4:51 PM

Comments (12)

Posted by Dave, a resident of San Ramon
on Sep 27, 2012 at 6:05 am

Thanks, Jerry Brown


Posted by sl, a resident of Alamo
on Sep 27, 2012 at 8:21 am

I think Govenor Brown is trying to clean up the deficit mess and other things that was created by our legislators, not the governor's office. We need to stop blaming the governor (and President) for the lack of foresight and responsibility our state and federal legislators have.


Posted by DeMarini, a resident of Alamo
on Sep 27, 2012 at 8:35 am

We sure can blame Jerry Brown. He's proposing raising taxes which are already the highest in the nation.

By the way Texas is booming for business. No state taxes there.


Posted by cardinal, a resident of Diablo
on Sep 27, 2012 at 9:25 am

@dreamarini: I seem to recall an old saying about the door and your your posterior. Ya don't get the best of everything for nuthin', but you can get mammoth cucarachas, with their own Air Force, nearly for free, in your beloved Tejas. I also found the heat, humidity and hurricanes and fire ants to be loads of fun.


Posted by Max, a resident of Danville
on Sep 27, 2012 at 9:57 am

We absolutely can blame Brown. The State of California squanders away SO SO SO much money. Our schools suffer, our children suffer, our citizens (the legal ones) suffer, and our businesses suffer.


Posted by Danville Mom, a resident of Charlotte Wood Middle School
on Sep 27, 2012 at 11:31 am

I'm very sad that more people will now lose their jobs. Besides high corporate taxes, it's all about labor costs. This is one of the biggest expenses for companies doing business in California. Comcast has to pay call center reps a much higher hourly rate than they do in any other state. It could be a difference of anywhere from $2 to $10 an hour. It really adds up.
The cost of living and resulting cost of labor difference is huge. I work for a company with big pay differentials for the same postion in CA vs Texas vs, Ohio vs. Florida, etc. I pray my company doesn't decide to stop paying California labor costs and move to a cheaper state.
Politics and the state of the economy aside, I really like living here!


Posted by C. R. Mudgeon, a resident of Danville
on Sep 27, 2012 at 3:29 pm

When I moved to CA from Illinois, many years ago, I was asked quite often how I like living in California, and how it compared to Illinois. My short form response was that in terms of things related to the natural environment and surroundings, California was fabulous! But at the same time, many/most of the things run by humans (i.e., state and local government, schools, public services, etc.) were both more expensive, and in many cases worse-performing. And this was in comparison to the relatively low bar established by Illinois!

The beauty of life in California can make long-time residents a bit blind to how poorly things are run in this state, and you also see a bit of snobbishness and disdain of other states. But we could definitely learn a few things from the many other states that seem to manage quite nicely on far less tax revenue.... Even Texas, despite the snide comments above. California's business climate is rated at, or very near the bottom, of all 50 states. Sure, there are still reasons for businesses to stay here. But the steady drip, drip, drip of businesses deciding to leave, or electing to expand elsewhere, SHOULD be a real warning that staying on our current path is a slow ride to nowhere (bullet trains to nowhere notwithstanding). And I know plenty of people who have moved to Nevada, Oregon, Washington, and Arizona, as soon as they weren't tied to a local job, to get out from under California's high tax burden. In some cases they worked out a way to work remotely, enabling them to move to a less costly state. California doesn't have just have an "outsourcing" issue with respect to other countries like China and India. We have an outsourcing issue with respect to other states!

Brown doesn't deserve all of the blame - the legislature is a huge part of the problem. But the legislature is controlled completely by Brown's own party. And he is doing the least amount of fiscal reform as he thinks he can get away with, to stave off disaster while not angering his key constituencies of the public employee unions.


Posted by Dave, a resident of Danville
on Sep 28, 2012 at 10:18 am

No one likes to see jobs leave the area. But, if we lose jobs to other lower-minimum-wage states, I'd rather see low-wage jobs like these go. We have a lot of highly educated and skilled people in this area. Those are the kind of jobs we should be attracting and retaining.


Posted by RB, a resident of Diablo
on Oct 2, 2012 at 6:59 am

Don't blame the loss of business to just Jerry, it started years ago with the John Burton, Willie Brown Democratic Liars in league with the Environmentalists who developed the EPA etc. The DEMOS have killed California and now their target is Washington DC.


Posted by BellaSF, a resident of Danville
on Oct 2, 2012 at 8:30 am

C.R.--nicely stated.


Posted by Wes, a resident of Danville
on Oct 2, 2012 at 10:35 am

RB is sooooo right!! We also need to stop the entitlements. See the free school food kids with their iPhones and professional manicures. Disgusting. Hope everyone saw the "I gots my obamaphone!" video. Speaks volumes.


Posted by Willy T, a resident of Danville
on Oct 4, 2012 at 1:07 pm

Oh, now with the cost savings Comcast will realize by doing business somewhere else they will lower their outrageuos fees for services.I think not. Thanks for supporting the community. Bye bye Comcrap.


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