Authorities are working to track down a man who used the threat of a gun to rob the Wells Fargo Bank inside Nob Hill Foods in The Marketplace on Wednesday afternoon, according to a San Ramon Police Department spokesman.
The unidentified man approached the counter of the bank at 130 Market Place around 3 p.m. and gave the teller a note, which demanded money and said the man had a gun, San Ramon police Lt. Denton Carlson said.
The robber took "a small amount of cash" before running out of the grocery store and away from the shopping center, Carlson said. Nobody was injured during the incident, and no employees or witnesses reported actually seeing a weapon of any kind, the lieutenant added.
It was unclear which direction the man traveled after running from the scene, according to Carlson, who said "our K-9 tracked south but we aren't sure if that was where he went." The Contra Costa County Sheriff's Office assisted with a helicopter search but to no avail, he said.
The robber was described as an African-American man in his 20s, about 5-foot-6 and 180 pounds with a small goatee.
Police released two still photographs, pulled from video surveillance footage at the shopping center, depicting the man they say is responsible for the bank robbery. Anyone who has information about him or who saw any unusual activity in the area Wednesday afternoon can contact San Ramon police at 973-2779.