Power restored after San Ramon Valley morning outage

Cause remains under investigation

Power has been fully restored to all of the approximately 26,000 PG&E customers in the San Ramon Valley who were affected by an outage that spanned nearly four hours for some Thursday morning, according to a PG&E spokeswoman.

The power went out at homes and businesses in the affected areas of San Ramon and Danville at 7:19 a.m., according to PG&E spokeswoman Tamar Sarkissian.

The outage led to San Ramon police closing Crow Canyon Road in both directions at Alcosta Boulevard until about 10:15 a.m.

It also knocked out power to 16 of the San Ramon Valley Unified School District's 36 schools, with Danville's Creekside Elementary the last to have power restored, according to the district.

Power was restored to all customers at 9:45 a.m., but crews very soon took about 6,900 customers out of service for necessary repairs associated with the outage, according to Sarkissian. Those remaining customers had their power restored by 11:04 a.m., she added.

PG&E investigators determined the outage was caused by an equipment failure on its transmission system near where Crow Canyon Road meets the Iron Horse Regional Trail, according to Sarkissian.

"We appreciate our customers' patience. We know it was an inconvenience," she said. "Providing safe and reliable service is our top priority."

Editor's note: Information from the Bay City News Service was used in this report.

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Posted by Edward
a resident of Danville
on Nov 18, 2016 at 7:07 am

Did a High Voltage power line come down on the road? I saw a crane next to the trail supporting the line and wonder just what "Broke". If one of those lines hits the ground very bad things can happen, we are so lucky that there were no injuries.
Good work PG&E to get it back up so quickly, lucky the failure was in their back yard!

1 person likes this
Posted by Kristine L
a resident of San Ramon
on Nov 18, 2016 at 7:31 am

I've lived in SR for 22 years now and power outages have been far and few over the years. But when they have happened PG&E always seems to get power restored pretty quickly. Luckily I was only without out power for 1.5 hours.

5 people like this
Posted by Derek L
a resident of Danville
on Nov 18, 2016 at 7:40 am

I did a jog down there and saw, and the PG&E guys explained the cause of the outage to me: This was on one of the larger, steel power poles along the Iron Horse, just north of Crow Canyon Rd, next to PG&E's training facilities. One of the steel struts coming off that pole that holds the power cable snapped and the cable came down and short circuited and took out another one or two cables with it... For what it's worth, the PG&E guys that cordoned off the Iron Horse Trail said they've never seen anything like that in 30 years.

1 person likes this
Posted by TOMT
a resident of Danville
on Nov 18, 2016 at 8:24 am

I hope it is not another case of Chinese steel failure.

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